Privacy Policy

1. Introduction

This Privacy Policy explains how PBLDSH LTD (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website or participate in our event THE PLAIN. We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website or services indicates your acceptance of the updated policy.

2. Who We Are

PBLDSH LTD is a limited company that organises and manages events, including THE PLAIN. We act as the Data Controller for the personal data we collect.

If you have questions about this policy, contact us at: info@theplain.uk

3. What Personal Data We Collect

We collect personal data only when you voluntarily provide it or when it is necessary for the operation of our website or events.

3.1 Information you provide directly

This may include:

  • Name

  • Email address

  • Postal address

  • Phone number

  • Emergency contact details (for event safety)

  • Event registration details

  • Payment confirmation information (not card details)

  • Any information submitted through contact or registration forms

3.2 Information collected automatically

When you visit our website, we may collect limited technical data such as:

  • IP address

  • Browser type and version

  • Operating system

  • Device information

  • Pages visited and time spent on the site

This information helps us improve website performance and user experience. (See our Cookies Policy for more details.)

4. Lawful Bases for Processing

We process your personal data under the following lawful bases:

  • Contract – to process your event registration or provide services you request.

  • Consent – for marketing communications and optional cookies.

  • Legitimate interests – to improve our website, ensure event safety, and manage operations.

  • Legal obligation – where required to comply with UK law.

5. How We Use Your Personal Data

We may use your information to:

  • Process event registrations and manage participation

  • Communicate important event updates or safety information

  • Send newsletters or marketing communications (only with your consent)

  • Respond to enquiries

  • Improve our website and services

  • Maintain event safety and emergency procedures

  • Produce anonymised statistics for internal analysis

We will always tell you when we are collecting personal data and why.

6. Marketing Communications

If you complete an online entry form, you may be invited to join our newsletter or event update mailing list. We will only send marketing communications with your explicit consent, and you can withdraw this at any time by emailing us or using the unsubscribe link in our emails.

7. Photography and Event Media

At our events, photography or videography may take place for promotional or reporting purposes. Where required, we will display notices at the event. If you prefer not to appear in photos, please speak to a member of staff on the day.

8. Sharing Your Personal Data

We may share your personal data with:

  • Event partners or service providers (e.g., timing companies, medical teams, venue operators)

  • Email or newsletter platforms

  • Payment processors (we do not store card details)

  • Regulatory or law‑enforcement authorities, where legally required

We only share data when necessary and ensure all partners comply with UK GDPR.

9. Third‑Party Websites

Our website may contain links to third‑party sites, including sponsors or partners. These websites operate independently from us and have their own privacy policies. We are not responsible for their content or data practices.

10. Data Security

We use appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

11. Data Retention

We keep personal data only for as long as necessary for the purposes for which it was collected, including:

  • Event administration

  • Legal or regulatory requirements

  • Resolving disputes

  • Maintaining accurate financial and business records

Marketing data is retained until you withdraw consent.

12. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to certain types of processing

  • Request restriction of processing

  • Request data portability

To exercise any of these rights, contact us at: info@theplain.uk

13. Financial Information

We do not collect or store any payment card details. All financial transactions are processed securely by approved third‑party payment providers.